TemplateMela Help Center
We are here to help you!
First of all, Thanks so much for purchased our items. We’re really appreciated it and hope you enjoy it!
Whenever you have an issue with our theme and/or any technical questions, we are here to assist you.
Please SUBMIT A TICKET with below information we required. Thank you for co-operation.
- You have to submit a ticket with purchase details for installation service.
- We need FTP/cPanel details and Admin Panel details to install theme, you can fill those fields while submit ticket.
- Ticket Subject starting with "Installation" i.e "Installation - Magento - Apparel Theme MAG010001"
How to avoid support delay:
- Provide Purchase Details to verify your purchase.
- If possible provide URL and/or screenshots where you see issue.
- It's good to provide FTP Details and Admin Panel Details.